Emergency dispatchers received some unusual phone calls in 2016.

Stuck gym lockers, job queries top 2016 list of reasons to not call 911

Non-emergency calls can delay the response to a legitimate emergency

E-Comm’s 9-1-1 dispatchers are reaching out to the public with their top 10 examples of calls they received in 2016 that unnecessarily tied-up emergency lines.

Dispatchers Jim Beland and Chris Faris had the top two 911 nuisance calls of the year: a broken gym locker and someone enquiring about job opportunities with the police.

“I’d like to be able to say that calls such as the ones on our top ten list are rare, but unfortunately this isn’t the case,” said Beland.

“As call-takers our job is to treat each call like an emergency until we can determine otherwise, and this takes time. We want our time reserved for people who need help because they have a legitimate emergency.”

Faris added that a lot of people call 911 thinking it can be used as an information hotline.

“We get a lot of calls that start off with ‘this is not an emergency but…’ and that’s a concern when we know there are other people out there who need our help.”

2016 top reasons to not call 9-1-1:

1. Requesting help opening a broken gym locker

2. Enquiring about job opportunities for a family member interested in police work

3. Because an electric shaver would not turn off

4. Requesting a ladder to get a soccer ball off the roof

5. How best to get a drone down from a tree

6. Tired of waiting in traffic

7. “There’s a big spider in the bathroom”

8. Complaining they couldn’t get into a nightclub

9. Because their teenager refused to do chores

10. “Can you tell me what time it is?”

To learn more about when to call 911. visit ecomm911.ca

 

 

Just Posted

McCallum says Surrey LRT communication plan close to election is ‘perceived interference’

McCallum ‘gravely concerned’ Surrey and TransLink will violate election financing rules, but city says all rules will be followed

‘Old-Timers’ bring competitive hockey to North Delta rink

A group of 600 athletes ages 50 and older meet weekly to compete in Canada’s winter sport

Two Surrey volleyballers set to play for Team Canada

Brianna Beamish and Kiera Van Ryk in Japan for FIVB World Championships

Home teams victorious at annual Titans Day event

Four White Rock-South Surrey Titans football teams earn victories last weekend

VIDEO: Neighbours fear impact of B.C. tent city residents

Greater Victoria residents opposed to campers voice concerns at provincial campground

Tornado touches down in Ottawa and Gatineau, Que.

Environment Canada says cars and homes have been damaged by severe thunderstorms and high wind gusts

B.C. premier apologizes for removal of 1950s totem pole at Canada-U.S. border

First Nations say pole was raised at Peace Arch but removed to make way for tourism centre

An unexpected sight: Bear spotted eating another bear in central B.C.

Cheslatta Carrier Nation Chief finds bear eating another bear’s carcass

Free vet clinic caters to pets of homeless, low income people

The first such clinic in Langley will take place later this month.

RCMP confirm death of missing BC teen Jessica Patrick

No details on cause were given. Case is under criminal investigation and police are asking for tips.

Extradition hearing set for Lower Mainland developer accused of fraud

Mark Chandler will go before the B.C. Court of Appeals early next year.

CUTENESS OVERLOAD: 2 sea otters hold hands at the Vancouver Aquarium

Holding hands is a common – and adorable – way for otters to stay safe in the water

B.C. teen with autism a talented guitarist

Farley Mifsud is gaining fans with every performance

Most Read