Kelly Frenchy, Muriel Jack, and Katherine Aleck are getting excited about their vacations (Cole Schisler photo)

Kelly Frenchy, Muriel Jack, and Katherine Aleck are getting excited about their vacations (Cole Schisler photo)

A&W employees in Ladysmith get all-inclusive vacation for 10 years of service

Kelly Frenchy, Katherine Aleck, and Muriel Jack are headed on all-expenses-paid vacations

After more than 10 years of service at Ladysmith A&W, Kelly Frenchy, Katherine Aleck, and Muriel Jack are headed on all expenses paid vacations through Marlin Travel – courtesy of franchise owners Jason and Lori Kelland.

Kelland said that he wanted to do something to recognize the contributions Frenchy, Aleck, and Jack, have made to the franchise over the years.

“We wanted to give them an experience they may not be able to afford otherwise. We wanted to make sure they felt their value, and how much we appreciate them,” Kelland said.

Frenchy, who is a shift manager and supervisor, is headed to Mexico with his wife Loretta at the end of May.

“It’s the best thing ever. I never thought this would have happened,” Frenchy said.

It’ll be the couple’s first time heading to Mexico, and the second time leaving Canada.

Frenchy said he loves working at A&W because it gets him involved in the community. He’s also involved in the Thursday evening Cruisin’ the Dub event where classic cars from all over the Island drive out to the A&W. Near the front counter, there’s photos of several classic cars parked outside A&W. Frenchy is featured in many of the photos.

“It’s grown so much to a point where we’ve had cruisers come from the states to check out our car show,” he said. “We’re well known up and down the Island. We’ve had people from Courtenay, Parksville, and Victoria. They’ll make sure they stop here and grab a burger.”

Jack has been with A&W for a little more than 10 years. She said owners Jason and Lori Kelland are ‘loving people’, and that she’s learned a lot from them.

“I had next to nothing for management skills. I started off in the back doing onion rings, and made my way up to supervisor. I now do banking, and ordering – I learned a lot from them,” Jack said.

She’s also become more of a people person. When she first started working up front, Jack said her cheeks were sore because she’d never smiled so much in her life.

Jack is also headed to Mexico. She goes on February 24. The furthest she’s even been is Las Vegas, where she went last year.

“It’s made me even more proud of my dedication and hard work,” Jack said. “I’m going to love it so much, I’ll probably start travelling more.”

When she’s back from her trip, Jack is going to start saving up to take her family on a vacation.

“I’ve never really thought of [travelling] as an option. I always stayed on Island. I wasn’t big on travelling, it wasn’t a priority. It wasn’t an interest. But now it is. It’s life changing – for the better.”

Katherine Aleck has been with A&W for 14 years. She said the furthest she’s been out of Canada is Lummi, Washington 15 or 20 years ago – which was the last time she left the country.

Aleck’s husband uses a wheelchair, so they are looking at more accessible options like an Alaskan cruise.

“I’ve always wanted to try a cruise,’ Aleck said. “I didn’t expect this at all. It’s awesome. I felt so happy that they appreciate what I’ve been doing here all these years.”

This is all part of the reward based system in place at Ladysmith A&W. Rewards are given at one, three, five, and 10 years of service. After one year, employees get an engraved pin. At three years, employees get a plaque on the wall. At five years, they get a $500 gift card of their choice, and another plaque. The 10 year is the all-inclusive trip. Employees also get gifts on their birthdays.

“I’ve noticed a big change since we’ve implemented the rewards based program,” general manager Alicia Golling said. “The staff morale has changed in a good way. People are wanting to stay with us and put in that time.”

Word has gotten out about the program, and Golling said she now has a wide field of potential employees to hire.

Ladysmith A&W is the only location between Nanaimo and Duncan, and it can get extremely busy. Over the past 10 years, sales have increased from $800,000 to $1.9 million annually.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Sports broadcaster and 30-year high school football coach Farhan Lalji. (Image via farhanlalji.com)
Farhan Lalji chats about the new B.C. high school sports governance proposal

Lalji, a 30-year high school football coach, thinks the new proposal will be bad for student athletes

Surrey city Councillor Brenda Locke. (File photo)
Surrey councillor trying to get policing referendum on the table, again

‘I’m sending it back for clarification,’ mayor decides

(James Smith photo)
North Delta crime beat, week of April 5

A selection of property crimes submitted weekly by the Delta Police Department

(Delta Police Department photo)
South Delta crime beat, week of April 5

A selection of property crimes submitted weekly by the Delta Police Department

Dr. Bonnie Henry speaks about the province’s COVID-19 vaccine plans during a news conference at the legislature in Victoria. THE CANADIAN PRESS/Chad Hipolito
Dr. Bonnie Henry says Surrey immunization targeted at neighbourhoods most at risk

‘What we’ve been looking at is the case rates by neighbourhood,’ provincial health officer says

Rainbow trouts thrashing with life as they’re about to be transferred to the largest lake of their lives, even though it’s pretty small. These rainbows have a blue tinge because they matched the blue of their hatchery pen, but soon they’ll take on the green-browns of their new home at Lookout Lake. (Zoe Ducklow/News Staff)
VIDEO: B.C. lake stocked with hatchery trout to delight of a seniors fishing club

The Cherish Trout Scouts made plans to come back fishing soon

Nick Warmerdam and his dog Diesel are inviting locals to check out the Lakeland Farm U-pick Flower Farm this spring. (Ben Lypka/Abbotsford News)
VIDEO & SLIDESHOW: Abbotsford’s Lakeland Flowers opens for spring

Tulip farm attraction opened on April 14, open to the public daily seven days a week

Royal Inland Hospital in Kamloops. (Dave Eagles/Kamloops This Week file photo)
RCMP intercept vehicle fleeing with infant taken from Kamloops hospital

The baby was at the hospital receiving life-saving care

The female driver of this Jeep Grand Cherokee (right) was driving erratically with a young child inside on Highway 1 eastbound. After hitting a barrier and a parked car, she finally exited the highway at Yale Road West and came to a stop. (Jenna Hauck/ Chilliwack Progress)
Video captures woman driving erratically with child after hitting barrier, car on Hwy 1 in Chilliwack

Smoke seen coming from SUV as it continues to travel eastbound of shoulder of highway

Former Pitt Meadows city councillor David Murray was convicted of sex assault, and is now being sued by the victim. (files)
Former Pitt Meadows city councillor sued for sex assault

David Murray was convicted in 2017 of sexually assaulting a teen 25 years earlier

Vancouver Police Const. Deepak Sood is under review by the Independent Investigations Office of B.C. after making comments to a harm reduction advocate Sunday, April 11. (Screen grab)
VIDEO: Vancouver officer convicted of uttering threats under watchdog review again

Const. Deepak Sood was recorded Sunday saying ‘I’ll smack you’ and ‘go back to selling drugs’ to a harm reduction advocate

Provincial health officer Dr. Bonnie Henry prepares a daily update on the coronavirus pandemic, April 21, 2020. (B.C. Government)
B.C.’s COVID-19 infection rate persists, 1,005 new cases Friday

Hospitalization up to 425, six more virus-related deaths

Premier John Horgan receives a dose of the AstraZeneca COVID-19 vaccine at the pharmacy in James Bay Thrifty’s Foods in Victoria, B.C., on Friday, April 16, 2021. THE CANADIAN PRESS/Chad Hipolito
B.C. Premier John Horgan gets AstraZeneca shot, encourages others

27% of residents in B.C. have now been vaccinated against COVID-19

The Nautical Dog Cafe at Skaha marina is getting its patio ready in hopes Mother Nature will provide where provincial restrictions have taken away indoor dining. (Facebook)
‘A lot of instability’: B.C. restaurants in layoff limbo

As COVID-19 cases stay high, restaurants in British Columbia are closed to indoor dining

Most Read