(Photo: Pixabay)

CRTC launches review of cellphone financing to probe fees by telecoms

CRTC asked wireless companies to stop offering device financing plans that last more than two years

Canada’s telecom watchdog has launched a review of new cellphone financing plans to ensure they comply with an industry code of conduct.

The Canadian Radio-television and Telecommunications Commission says it is reviewing device financing plans to see if when customers cancel their phone plans they are forced to pay a penalty or fee for any remaining balance on their device.

Earlier this month, the CRTC asked wireless companies to stop offering device financing plans that last more than two years until the watchdog finishes a planned review of the practice.

The CRTC says it is seeking views on the matter by Oct. 15.

ALSO READ: CRTC to bring in ‘code of conduct’ for internet providers

If it finds some of these plans do not comply with its wireless code it may prohibit such plans.

The CRTC revised the code in 2017 in an effort to help Canadians better understand their cellular contracts, prevent bill shock and switch service providers with ease.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

Surrey RCMP searching for missing woman last seen in Crescent Beach

Kasomali Chriumbwana was last seen at 4:35 p.m. on July 5 in the 12300-block of Beecher Street

Pubs accused of ‘negligently’ serving alcohol before Surrey traffic crash

The case concerns an Aug. 2, 2015 single-vehicle crash

New track in Surrey park keeps walkers away from athletes

Track coach has witnessed many accidents and injuries on Bear Creek Park’s main track in recent years

Surrey Crime Prevention Society relaunches mentorship program with $150K in funding

Program supports vulnerable youth and helps them develop ‘a sense of civic pride’

Surrey mayor says Newton needs more recreation facilities

Surrey council has approved the “Stage 2 Final Report” of the Newton Town Centre Plan

Horrifying video shows near head-on collision on Trans Canada

The video was captured on dash cam along Highway 1

Recreational chinook openings leave First Nations frustrated on the Lower Fraser

Limited recreational openings for chinook on the Chehalis and Chilliwack rivers being questioned

Budget officer pegs cost of basic income as calls for it grow due to COVID-19

Planned federal spending to date on pandemic-related aid now tops about $174 billion

Sexologist likens face mask debate to condom debate: What can we learn from it?

Society’s approach to condom usage since the 1980s can be applied to face masks today, one expert says

Popular Lower Mainland Thanksgiving festivities cancelled by COVID

Fort Langley’s 25th annual Cranberry Festival put off until 2021, to avoid spread of virus

B.C. homeowners plead for action on condo insurance crisis

Strata property fees growing bigger than mortgage payments

Indigenous man behind complaint of BC Transplant’s alcohol abstinence policy has died

David Dennis, who is Nuu-chah-nulth, argued that six-month sobriety policy is a ‘lethal form of racism’

ICBC to resume road tests in July with priority for rebookings, health-care workers

Tests have been on hold for four months due to COVID-19

Most Read