Computer system cost control needed: auditor

Auditor General Carol Bellringer says big computer upgrades are a problem the world over, not just at ICBC and the B.C. health ministry

B.C. Auditor-General Carol Bellringer

B.C.’s auditor general is recommending a new oversight system for information technology project costs, as the province struggles to update old computer systems that control everything from vehicle insurance to health records.

The B.C. government spent $668 million on information technology in the last fiscal year, Auditor General Carol Bellringer said in a report released this week.

Bellringer reported in 2015 that a health ministry system to track infectious diseases ran more than four times over its original budget and was five years late. The province’s Integrated Case Management System for vulnerable children and adults was declared complete only after its function was downgraded.

And a student data system for school districts, implemented for $95 million to replace another system that had proven costly and unreliable, had its own glitches and slowdowns when it was put in place for the 2015 school year.

B.C. Finance Minister Mike de Jong says information systems are among the most difficult projects to manage for government, which often lacks the in-house expertise to supervise them. The government says it is moving ahead on Bellringer’s recommendation to set up central oversight of projects across the government, and mandate letters for all ministries next year will require significant IT projects to be reported to the responsible minister.

NDP critic Bruce Ralston said the government recently fired the main contractor for its “Clinical Systems Transformation Project” in the health ministry, an $842 million system with an uncertain future.

He said other IT projects that ran into trouble and over-budget include BC Hydro’s system upgrade and JUSTIN, a criminal case management database for police investigations, court documents and victims or witnesses of crime.

“The immense waste and mismanagement of the Christy Clark government comes down to wasted money on companies like IBM for faulty systems that should have gone to front-line services for kids in care, students and patients,” Ralston said.

Bellringer’s review found that problems with IT systems are found in all government and private sector organizations. World-wide, one out of five IT projects fails, and the majority have significant problems not anticipated at the outset.

 

Just Posted

Delta needs education about racism, says new committee

Deltassist’s new Organizing Against Racism and Hate committee held a pair of forums last week

Delta asking for joint provincial-federal review of ‘cashless casinos’

Call for system to prevent money laundering comes as construction is set to begin on Ladner casino

Ambulance response time concerns White Rock resident

Ambulance arrives 22 minutes after call for service

World Water Day celebrated in South Surrey

City of White Rock manager of utilities Saad Jasim to give a presentation on water Monday

Hands Against Racism takes over Surrey City Hall

Event included music, dance; two people received awards

Sparks fly as SUV speeds down wrong side of Highway 1 trying to flee RCMP

Captured on video, the vehicle headed westbound against oncoming traffic before crashing

Bobrovsky perfect as Blue Jackets blank Canucks 5-0

Vancouver shut out for 10th time this season

Fundraising campaign launched for man caught in SilverStar avalanche

In only two days, the GoFundMe surpassed its $15,000 goal

Terror at sea: Helicopter rescues frightened cruise passengers in Norway

The Viking Sky cruise ship was carrying 1,300 passengers and crew when it experienced engine trouble

Search and rescue team helicopters injured climber from B.C. provincial park

A 30-year-old woman suffered a suspected lower-limb fracture in Skaha Bluffs Provincial Park

DOJ: Trump campaign did not co-ordinate with Russia in 2016

Attorney General William Barr said special counsel “does not exonerate” Trump of obstructing justice

Trudeau in Vancouver to support Tamara Taggart at Liberal nomination event

The former broadcaster is seeking the nomination for the Vancouver Kingsway riding

Trudeau calls May 6 byelection for B.C. riding of Nanaimo-Ladysmith

The riding opened up when Sheila Malcolmson resigned in January

B.C. VIEWS: The hijacking of our education system gathers speed

Children taught to strike and shout fringe far-left demands

Most Read