Computer system cost control needed: auditor

Auditor General Carol Bellringer says big computer upgrades are a problem the world over, not just at ICBC and the B.C. health ministry

B.C. Auditor-General Carol Bellringer

B.C.’s auditor general is recommending a new oversight system for information technology project costs, as the province struggles to update old computer systems that control everything from vehicle insurance to health records.

The B.C. government spent $668 million on information technology in the last fiscal year, Auditor General Carol Bellringer said in a report released this week.

Bellringer reported in 2015 that a health ministry system to track infectious diseases ran more than four times over its original budget and was five years late. The province’s Integrated Case Management System for vulnerable children and adults was declared complete only after its function was downgraded.

And a student data system for school districts, implemented for $95 million to replace another system that had proven costly and unreliable, had its own glitches and slowdowns when it was put in place for the 2015 school year.

B.C. Finance Minister Mike de Jong says information systems are among the most difficult projects to manage for government, which often lacks the in-house expertise to supervise them. The government says it is moving ahead on Bellringer’s recommendation to set up central oversight of projects across the government, and mandate letters for all ministries next year will require significant IT projects to be reported to the responsible minister.

NDP critic Bruce Ralston said the government recently fired the main contractor for its “Clinical Systems Transformation Project” in the health ministry, an $842 million system with an uncertain future.

He said other IT projects that ran into trouble and over-budget include BC Hydro’s system upgrade and JUSTIN, a criminal case management database for police investigations, court documents and victims or witnesses of crime.

“The immense waste and mismanagement of the Christy Clark government comes down to wasted money on companies like IBM for faulty systems that should have gone to front-line services for kids in care, students and patients,” Ralston said.

Bellringer’s review found that problems with IT systems are found in all government and private sector organizations. World-wide, one out of five IT projects fails, and the majority have significant problems not anticipated at the outset.

 

Just Posted

VIDEO: Nature provides practice space for North Delta musician

Terry Lee has become a fixture over the years playing his cornet in and near the Delta Nature Reserve

Surrey Mountie won’t face charges for scooter scuffle

The Surrey-based IIO has decided not to forward the case to Crown counsel for review

High-risk sex offender released into Surrey

Earon Wayne Giles, a Newton “tag-team rapist,” was released from prison Friday and is now living in Surrey

Pedestrian seriously injured in Surrey traffic crash

A 54-year-old man was hit by a car early Thursday evening while crossing Highway 10 at 152nd Street

BC Hydro replacing hundreds of old power poles in Surrey

More than 10 per cent of BC Hydro poles are at least 50 years old

B.C.’s fight to regulate bitumen through pipelines to go to Canada’s top court

BC Appeal Court judges found B.C. cannot restrict bitumen flow along Trans Mountain pipeline

Burnaby facility to dispose of 1,500 tonnes of Canada’s trash from Philippines

All 103 containers will be disposed of properly within Canada before the end of the summer

Scheer says it would take Conservatives five years to balance budget

Scheeraccused the Liberal government of spending $79.5 billion of previously unbudgeted funds

Man wants guilty plea revoked in 2012 collision in Abbotsford that killed Chilliwack woman

Michael Larocque was charged in relation to crash that killed Eileen Kleinfelder

North Delta happenings: week of May 23

Events and community listings for North Delta

Vancouver woman sexually assaulted after man follows her home; suspect at large

Police are looking for an Asian man in his 40s after the incident on Vancouver’s east side.

B.C. man, 30, arrested for driving his parents’ cars while impaired twice in one day

The Vancouver-area man was arrested after officers caught him driving impaired twice in one day

UPDATE: Vancouver man dies after crash between motorcycle, transport truck

Police believe speed was a factor in Thursday collision

Trial slated to start Monday for accused killer of Abbotsford cop

Oscar Arfmann faces first-degree murder for death of Const. John Davidson

Most Read